Our Masonry Warranty

All our warranties offer a 100% complete guarantee on quality workmanship and proper materials. Every job comes with a guarantee — up to 25 years. Of course, a guarantee is only as good as the company that backs it up, and we pride ourselves on leaving no one left behind. We back our work 100% and try to make every customer happy and satisfied.

The length of the guarantee depends on the job. 

25 years

• Interior work: repointing, brick repair, and stonework

10 years

• Full chimney rebuilds

5 years

• Brick replacement
• Brick repointing
• Flagstone repairs
• Partial chimney rebuilds
• Stone repointing
• Flagstone installations

Exclusions
We do not cover damage caused by:

• Natural disasters or extreme weather
• Impact damage (for example, vehicle accidents)
• Excessive use of salt
• New installations after job completion (e.g., regrading near the work area or installation of a new downspout that affects water flow on bricks)
• Foundation settlement or structural issues

Restricted warranty: There will be no “Major Splitting,” “Major Scaling and Spalling” or “Major Popout” for 1 year, beginning from the date of concrete pour, due to defective materials or workmanship. All concrete must be 6 bag mix 4000psi, Air Entrained for this warranty to be successful.

Definitions: “Other concrete outside” involves patios, sidewalks, and other flat exterior work. ‘Major cracking’ means cracks that are more than 1⁄4 inch wide: * in total length, more than 30 percent of the length of all joints in your driveway or other outside concrete; or * in either section, the total length is more than 30 percent of the panel’s perimeter. “Major scaling and spalling” means any significant surface disintegration that occurs at the surface of the driveway or other outside concrete covering more than: * 10% of the surface area of your driveway or other outside concrete; or * 25% of any section of your driveway or other outside concrete.”Big Pop out” means more than 50 conical breakouts of broken bits of aggregate per 100 square feet in the concrete soil.

Exclusions: This restricted warranty does not extend to damage resulting from *abuse of your driveway or other outside concrete *not for any reason other than residential purposes *fire, flood, earthquake, faulty subsurface or other act of God * modifying areas near your driveway or other outside concrete in such a way that drainage or water leakage undermines your driveway or other outside concrete * * Contact with your driveway or other outside concrete and vehicles, foreign objects, animals or persons (other than contractors) during the 3 day span after installation of your driveway or other outside concrete * Cracks other than major cracks * discoloration or stains * any settlement or change from installation. In addition, the color uniformity of a driveway or other outside concrete can differ within the same pour, or when repaired or replaced. This warranty doesn’t guarantee color uniformity.

Remedy: A. If you believe you have Substantial Cracking on your driveway or other exterior concrete. You will inform us in writing of Major Scaling and Spalling, or Major Pop outs due to faulty materials or workmanship.

IF YOU DO NOT Inform US WITHIN 90 DAYS AFTER YOU DISCOVER MAJOR CRACKING, MAJOR SCALING AND SPALLING, OR MAJOR POPOUTS, YOUR Restricted WARRANTY Connection TO THAT CONCERN IS Invalid. TELEPHONING Does NOT Retain YOUR RIGHTS.

1. Inspection: After we receives notice, we will inspect your driveway or other exterior concrete within 30 days to decide whether Significant Cracking, Significant Scaling and Spalling or Major Pop Out has occurred due to defective materials or workmanship.
2. Repair or replacement: If Major Cracking, Major Scaling or Spalling or Major Pop out, which is the subject of the notice, occurs within 1 year from the date of completion due to defective materials or workmanship, the Major Cracking, Major Scaling or Spalling or Major Pop outs must either be fixed or the damaged portion of your driveway or the exterior concrete will be replaced. This will be offered to the homeowner, at no expense.

For more information about our warranties contact Atlantic Brick & Stone at 506-304-0771